If the Virtual keyboard/ OnScreen keyboard does not work in windows,

  • Open Device manager and check if Cybernetyx HID drivers are installed under "Human Interface devices"
  • If HID driver shows yellow mark, then download HID drivers from the link given below.


EyeRIS _IX 


Use this link to download the "New signed driver.zip" https://mega.nz/#!us8RXIZZ!mTHOt3PFySjUWFNZKGfY_qdWKrYNjeAp7XdkN7qywTw

  • Exit EyeRIS application
  • Open device Manager
  • Right click on "Cybernetyx HID" under human interface device
    • if there is an option to uninstall

      • Select "Uninstall", a notification will come up, check the checkbox which says “ Delete drivers for this device” and click OK.

    • If there is NO option to Uninstall, then

      • Uninstall HID- Compliance Mouse (2 drivers) from mice and other pointing devices and 

      • 1 driver of HID Keyboard Device from Keyboard.

      • Now right click on Cybernetyx HID and option to "uninstall" will appear.

      • Select "Uninstall", a notification will come up, check the checkbox which says “ Delete drivers for this device” and click OK.

  • Extract the zip and click on Install_driver.


Soon new Installer will be released which will already have this update.


EyeRIS 8-Series (Stylus) version


This updated HID driver is already included in latest EyeRIS 8090 drivers available on https://cybernetyx.freshdesk.com/support/solutions/articles/23000003078-eyeris-8-series-driver-and-intellispace-app-setup. Just download and install the new EyeRIS application setup, it will update your HID drivers.